Terms & Conditions
Governing Law
These Terms of Service and any separate agreements whereby we provide you with products or services shall be governed by and construed in accordance with the laws of the People's Republic of China, excluding its conflict of law principles. For users in the United States, Europe and other target countries, these Terms shall also comply with the applicable local laws and regulations of the user's country/region, including but not limited to the EU General Data Protection Regulation (GDPR), the US California Consumer Privacy Act (CCPA), EU Consumer Rights Directive, US Federal Trade Commission (FTC) regulations, and local import/export and product safety standards for textiles.
Overview
This website is operated by Shenzhen Tianbao Trading Co., Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Shenzhen Tianbao Trading Co., Ltd., and the brand “PetDance” is owned and operated by us. PetDance offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Section 1 - Online Store Terms
You may not use our textile products for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature through our website or in connection with your use of our Service.
Our textile products are intended for personal or pet use (where applicable); any commercial resale of our products without our express written permission is prohibited.
Section 2 - General Conditions
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We reserve the right to refuse service to anyone for any reason at any time.
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You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks to ensure your payment security.
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You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
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The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness and Timeliness of Information
This site may contain certain historical information (including but not limited to past product models, prices, and promotions). Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, including product descriptions, specifications, and availability, without prior notice.
We strive to ensure that all information about our textile products (such as material composition, size, color, and care instructions) is accurate, but we do not guarantee the absolute accuracy, completeness, or timeliness of such information.
Section 4 - Modifications to the Service and Prices
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Prices for our textile products are subject to change without notice. All prices are displayed in the currency specified on the website, and any exchange rate fluctuations or local tax adjustments shall be borne by the user.
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We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time, including but not limited to suspending website operations, adjusting product categories, or terminating certain service functions.
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We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 - Products or Services
All textile products offered by PetDance are available exclusively online through this website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time, and we shall not be liable for any inconvenience caused by the discontinuance of products.
Due to differences in display devices and shooting light, the actual color of our textile products may differ slightly from the pictures displayed on the website; such differences shall not be deemed as product quality defects. All our textile products comply with the relevant safety standards of the target markets (including but not limited to EU REACH, OEKO-TEX® standards and US CPSIA regulations) to ensure product safety and environmental protection.
Section 6 - Accuracy of Billing and Account Information
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We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
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You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, including but not limited to your full name, shipping address, contact phone number, and email address. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
Section 7 - Optional Tools
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We may provide you with access to third-party tools over which we neither monitor nor have any control nor input, including but not limited to payment gateways, shipping tracking services, and translation tools.
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You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
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Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
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We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources related to textile products, such as custom design services). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 - Third-Party Links
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Certain content, products and services available via our Service may include materials from third-parties, such as product reviews, fabric suppliers' information, and shipping partners' links.
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Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
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We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 9 - User Comments, Feedback and Other Submissions
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If you send creative ideas, suggestions, proposals, plans, or other materials (including but not limited to product design suggestions, feedback on textile quality, and user reviews), whether online, by email, by postal mail, or otherwise (collectively, comments), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
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We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
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You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please click the hyperlink [Privacy Policy] (to be added by the company). We will strictly protect your personal information in accordance with applicable laws and regulations of your country/region, including but not limited to the EU GDPR (regulating the processing of personal data of EU residents) and US CCPA (protecting the privacy rights of California residents), as well as our Privacy Policy. We shall not transfer, disclose or process your personal information in violation of the above laws and regulations.
Section 11 - Errors, Inaccuracies and Omissions
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Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions (such as fabric composition, size specifications), pricing, promotions, offers, product shipping charges, transit times and availability.
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We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If an order is canceled due to such errors, we will refund any payment you have made in full without delay.
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We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights (including but not limited to the “PetDance” brand trademark, product designs, and website content) or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information (including but not limited to false order information, false product reviews); (f) to collect or track the personal information of others; (g) to spam, phish, pharm, pretext, spider, crawl, or scrape. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 - Entire Agreement
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The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
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These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Section 14 - Disclaimer of Warranties and Liability
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You expressly agree that the use of our textile products is at your own risk. We make no warranties that our products will meet your specific requirements, or that the use of our products will be uninterrupted or error-free. All textile products are provided “as is” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
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You expressly agree to release Shenzhen Tianbao Trading Co., Ltd., its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors (the “Released Parties”) from any and all liability in connection with your use of the PetDance website, content, services or products, and promise not to sue the Released Parties for any claims, actions, injuries, damages, or losses associated with such use. You also agree that in no event shall the Released Parties be liable to you or any third party for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with (a) your use or misuse of the services, (b) your use or misuse of our textile products, (c) your dealings with third-party service providers or advertisers available through the services, (d) any delay or inability to use the services experienced by you, or (e) any information, software, products, services or content obtained through the services, whether based on contract, tort, strict liability or otherwise, even if we have been advised of the possibility of damages.
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Our liability for any direct damages arising from your use of our products or services shall not exceed the total amount you paid for the relevant products or services.
Section 15 - Changes to Terms of Service
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You can review the most current version of the Terms of Service at any time on this page.
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We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
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Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 16 - Contact Information
Questions about the Terms of Service should be sent to us via the following contact information:
Company Name: Shenzhen Tianbao Trading Co., Ltd.
Brand: PetDance
Email: support@petdance.tech
PetDance is specialized in textile products (including but not limited to pet textiles, home textiles) for global customers and is owned and operated by Shenzhen Tianbao Trading Co., Ltd., which is responsible for all operations, product supply, and customer service of the brand.